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Our Policies

At Balli Digital Solutions (“Balli Digital ,” “we,” “us,” or “our”), we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our mobile application (Driver Levy), services and products, for example by subscription or by means of a DRIVER LEVY branded (collectively referred to as the “products and services”). Throughout this policy, we refer to information that personally identifies you as “personal information.” This Privacy Policy applies to our products and services and governs data collection and usage. By visiting, accessing, purchasing our products and services, you agree that you have reviewed and understood our Privacy Policy to your full satisfaction, that you agree that you are subject to this Privacy Policy and that we are permitted to collect information as outlined in this Privacy Policy.

What personal data do we collect?

The DRIVER LEVY App are where you can learn more about products and services and how to become a user, sign up for more information about our products and services, or access your account if you are a user. We collect Personal Data supplied voluntarily by you in a few different ways. Registration, Account Setup, Service Usage: In order to set up an account, you need to provide full name, phone number, and a valid email address. We may need to store encrypted credit card information and use it for both billing and payment purposes.

Automated Information: When you use our products and services, we may collect, store and process data. We use this data to provide our services to users and to track the use of our applications

How do we process personal data?

As our team designs and develops your project you will be able to provide your feedback, keeping you involved the whole way.
It is necessary to perform the contractual obligations in our Terms & Conditions and in order to provide the Services to you;
It is necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims;
It is necessary for the purposes of our or a third party’s legitimate interests;
You have expressly made the information public;
It is necessary in the public interest;
It is necessary to protect your vital interests, or those of others.
Where we process your information without your consent, we do as follows

Providing and improving our Services: We may use customer information as it is necessary to pursue our legitimate interests of improving our Services for our users, understanding how our Services are being used, and exploring and unlocking ways to develop and grow our business.

Keeping our Services safe and secure: We may also use customer information for safety purposes, in order to ensure the security of our Services.

Legal and Safety

Balli Digital Solutions may also retain, preserve, or release your personal information to a third party in the following limited circumstances: in response to lawful requests by public authorities; to protect, establish, or exercise our legal rights or defend against legal claims; to comply with a subpoena, court order, legal process, or other legal requirement; or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent, or take action regarding illegal activities, suspected fraud, threats to our property, or violations of Balli Digital Solutions Terms & Conditions.

Rights to your personal data

We know that members of our community value having control over their own information, so DRIVER LEVY gives you the choice of providing or editing certain information, as well as choices about how we contact you. You may also request that your account be deactivated. If your account is deactivated, your information will no longer be visible but DRIVER LEVY must maintain your information in order to comply with legal obligations.

You also have the following additional rights with respect to your information:

Data access and portability

Access to and portability of your data is available by logging into your DRIVER LEVY account..

Data correction and/or editing

Details can be easily changed by logging into your DRIVER LEVY account. Name, legal company name, and billing details can be changed by own or calling us at +61430466017.

Account deactivation

You may request that your account be deactivated and no longer be visible. However, DRIVER LEVY must maintain your information in order to comply with legal obligations.

Withdrawal of consent or objection to processing

You can object to data processing in certain limited circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.

Where we use your data for direct marketing purposes, you can always object by withdrawing your consent, using the unsubscribe link in such communications or changing your marketing preference settings.

Personal and payment information are required to provide our services. DRIVER LEVY cannot offer or fulfil the services without processing this information.

DRIVER LEVY strives to meet its customers’ inquiries. If you have a concern about your service or the processing of your information, please contact customer service at info@ballisolutions.com

Right not to be subject to a decision based only on automated processing:

Much of DRIVER LEVY processing is automated in order to protect the security of your information and bring you high quality services. If you would like to speak to a DRIVER LEVY agent, please contact customer support +61430466017.

Decisions based on automated processing cannot be avoided when they are necessary to perform our services or authorized by EU law.

Security

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. We use both internal and external resources to review our security procedures. Our employees are trained and required to safeguard your information. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards, and by using or accessing our APP(s) or products and services you assume this risk.

It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services.

Driver levy App follows the industry best practices to protect the personal information submitted to us, both during transmission and after it is received. Some of these standards are:

Encryption of certain information (such as credit card numbers) using secure socket layer technology (SSL).

Protection of the confidentiality, integrity, and availability of all customer information systems.

Definition and monitoring of IT security standards aligned with industry regulations.

Implementation of vulnerability management techniques according to which we scan and map our network, prioritize areas of importance and apply fixes and safeguards

Application of safeguard firewalls and anti-virus tools to detect/prevent attacks; Continuous monitoring for security risks and maintenance of patch updated infrastructure

Polices encompassing data security, Security awareness trainings to our personal.

With specific regard to credit card information, we comply with the Payment Card Industry Data Security Standard (“PCI DSS”) by (but not limited to) designing, implementing, and maintaining a coherent set of standards and procedures to manage risks to cardholder data – in an effort to ensure an acceptable level of Information Security risk – and by conducting yearly PCI DSS audits.

Keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot enforce or control the security of the computers, mobile phones, electronic devices, or electronic communication method that a user may utilize to send e-mails and submit information to us over the Internet. Users are responsible for ensuring that the computers, mobile phones, electronic devices and electronic communication methods that users utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it.

Messages from DRIVER LEVY

On occasion, DRIVER LEVY may need to contact you. These communications are service-related and necessary for members. You agree that DRIVER LEVY can you service-related communications, such as those related to transactions, your account, or security.

When you register for an account, you can agree to receive marketing communications from us. You can unsubscribe at any time from marketing communications through the opt-out link included in the marketing communications or through your account settings. We give you choice and control.

Changes

We may change this Privacy Policy from time to time to reflect changes to our privacy practices for our Products and Services. The revised Privacy Policy will be effective as of the published Effective Date.

If we believe we are making a material change to the Privacy Policy, we will notify you in advance by posting notice of the change on the Privacy Policy page on our website before the change becomes effective. We also may notify you of the change using email or other means. We encourage you to check back regularly and review any updates.